Managed Services

  • Technology is pivotal to business. As businesses grow & segregate into multiple business units and geographies, the significance of data increases and the infrastructure on which it resides becomes very critical.

    image1   The biggest challenges faced by enterprises in the area of systems operations are
    image1   Managing availability & performance of the systems round-the-clock
    image1   Efficient asset discovery & management
    image1   Qualified resources who guarantee best-in-class services
    image1   Performance optimization & capacity planning
    image1   Standardization of technologies
    image1   Optimizing IT investment

    Our consultants have in-depth knowledge and experience in designing, deploying and integrating infrastructure management solutions. We offer a hybrid approach of onsite as well as offsite models, understanding that different organizations may prefer a suitable blend of two approaches. We leverage our program management, project management & technology capabilities and skill sets to deliver our services effectively. USG focus on technology, client delivery and recruiting capabilities to deliver a suite of highly specialized services and solutions. These distinct practices support our clients in the fulfillment of a wide range of discrete, mission critical projects and ongoing business requirements. Through the intelligent application of world class technology talent, a standardized delivery framework and proven project management methodologies. USG Managed Solutions consistently deliver successful outcomes and demonstrable value for our clients.


BPO

  • The trend of global corporations continuing to face severe competitive pressure and outsourcing work to cost effective locations is accelerating day by day. At USG, we are ideally placed to provide support in various business processes in which we possess proven expertise. ″Our goal is to help you Expand and Retain your customer base″. We have the experience and personal to create contact solutions that help you acquire new customers while increasing the loyalty and satisfaction of your current customers.

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    USG has a structured ramp up prioritize processes for outsourcing. And then move targeted processes in a structured manner. This assures you for a smooth transition. USG BPO Services are focused on back office transaction processing (Processing Service, Finance and Accounts and HR Services) as well as voice based processes for technology support and helpdesk.

    Businesses across the globe are turning into Business Process Outsourcing (BPO). BPO refers to the increasing trend of relocating business functions to either self owned or third party service providers. Outsourcing enables companies to focus on areas critical to their strategic success while getting the advantage of a competitive IT function, which evolves to enable business growth. BPO is a proven strategic way to reduce and control operating costs, improve company focus and gain access to world-class IT processes.

Services

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